Kaya Reader

Have you ever signed up for something with the best of intentions...

Only to feel completely overwhelmed?

• The welcome email arrives.
• There are six videos to watch.
• A workbook to download.
• A Facebook group to join.
• An app to install.
• A profile to complete.
• A calendar to connect.

Before you've even started, you're exhausted.

Not because you don't want to participate fully. But because life is already feels full.

As business owners, it's easy to assume that if people aren't engaging, they must not be interested.

But often, that's not what's happening at all.

One pattern I see...

Many businesses unintentionally ask for more time, energy, and mental capacity than people realistically have available.

• Every additional form.
• Every extra click.
• Every complicated process.
• Every expectation.

They're all asking something of another human being.

And when enough of those small demands accumulate, people quietly step away.

Not because they didn't want to work with us.

But because participating became too much for their capacity

A different way of thinking about accessibility

When we hear the word accessibility, many of us immediately think about disability accommodations.

While that's an important part of accessibility, Inclusive Business Leadership invites us to look even wider.

It asks us to consider the experience of every person moving through our business.

Sometimes the most inclusive thing we can do isn't adding more.

It's simplifying.

This Week's Leadership Reflection

Every interaction with your business asks something of another person:

• their time,
• attention,
• energy,
• confidence or
• decision-making.

As business leaders, our role is to notice where we might be asking for more than someone can realistically give.

Want to explore this more deeply?

These are exactly the kinds of conversations we unpack inside the Inclusion Creators Collective.

Each week we explore one Inclusive Business Leadership topic together, before coming together on our fortnightly live Q&A calls to workshop how these ideas apply to their businesses.

It's a space to ask questions, challenge assumptions and intentionally design a business that reflects the values you want people to experience.

If that sounds like the kind of leadership journey you're looking for, let's have a chat whether the ICC is the right choice for you and yoru business.

For full transparency, ICC membership is $33 AUD per month with no lock-in contracts.

Until next week, may your business honour not only people's ambitions, but also their capacity. 💜